Refund policy

Hypertherm accepts and determines credit/warranty due on returns from Customers using the following guidelines:

Full Credit:

To be eligible for full restock credit, returned parts must be:

Not more than one year old from date of purchase order, and
Parts must be at the current drawing revision level, and
Parts must be separated by purchase order (if multiple POs are applicable to the return, and
Parts must be separated by part number and quantities, and
A packing list must accompany the return detailing part numbers and quantities being returned, and
Parts must be packaged in original Hypertherm packaging that is unused, undamaged, and in re-sellable, as-new condition, and
The full return must be properly packaged to ensure parts are not damaged during transportation to Hypertherm.

Full credit less 50% handling fee:

For returned parts which meet all of requirements 1, 2, and 3 above, but which are not properly packaged, separated, and/or accurately listed, a 50% handling fee will be charged against the original purchase price to be credited.

FREE GROUND SHIPPING ON ORDERS $1,000+

FREE GROUND SHIPPING ON ORDERS $1,000+

Refund policy

Refund policy

There's a local distributor of AccuStream parts in your area!

( Distributor popup )